Privacy Policy
Updated Date:
This Privacy Policy explains how AiMore collects, uses, stores, and protects information when you use our virtual companion experience.
Welcome to AiMore.
We may collect information you provide directly, such as your name, email address, account preferences, conversation inputs, support requests, and payment-related details processed by our payment providers.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application, website, and related services.
This Privacy Policy also explains our data processing practices and your choices. Where the law requires consent, we will ask for it separately.
1. Information We Collect
We may collect different types of information depending on how you use AiMore.
Account Information
When you create an account, we may collect:
Name or nickname
Email address
Date of birth or age
Gender
Profile photos
Location
Preferences and profile details
2. Profile Information
You may choose to add more information to your profile, including:
Bio
Interests
Relationship and matching preferences
Sexual orientation or related identity details you choose to provide
Family status
Profession
Lifestyle details
Other information you add to your profile
3. Location Information
With your permission, we may collect your approximate or precise location to help you discover nearby profiles and improve matching features.
You can disable location access at any time in your device settings. However, some features may not work properly without location access.
4. Messages, Media, and Interactions
We process text messages, voice messages, photos, stories, likes, matches, gifts, reports, blocks, and other interactions to provide AiMore’s core features, maintain safety, and improve the user experience.
If you use voice typing, your device or operating system speech recognition service may process your audio to convert it into text.
We access your microphone, camera, photo library, or media library only after you grant the relevant device permission.
5. Sensitive Information
Some profile details may be considered sensitive or special-category data in certain countries. This may include sexual orientation, relationship preferences, gender identity, and information revealed in messages or media.
You choose whether to provide optional sensitive information. Where required by law, we process it with your explicit consent. You may withdraw this consent by editing your profile, deleting the relevant content, or contacting us.
Device and Usage Information
We may automatically collect:
Device type and operating system
App version
IP address
Log data
Usage activity
Crash reports
Analytics data
6. Sign-In Information
If you sign in with Apple or Google, we receive identifiers and account details made available by that provider, such as your email address and name. We do not receive your Apple or Google password.
7. Payment Information
If you purchase subscriptions, coins, gifts, premium features, or other paid services, payment processing is handled by the applicable app store or payment provider. We may receive transaction identifiers, product information, purchase status, price, currency, and limited billing metadata. We do not store your full payment card details.
8. How We Use Your Information
We use your information to:
Create and manage your account
Show your profile to other users
Provide matching and discovery features
Enable messaging and communication
Provide stories, voice messages, gifts, and other social features
Personalize your experience
Process payments and subscriptions
Improve app performance and design
Prevent fraud, spam, abuse, and unsafe behavior
Respond to support requests
Enforce our Terms of Service
Comply with legal obligations
9. Legal Basis for Processing
Where applicable, we process your personal data based on:
Your consent, including explicit consent where required for sensitive information
Your consent, including explicit consent where required for sensitive information
Performance of our contract with you
Our legitimate interests, such as operating, securing, and improving AiMore
Compliance with legal obligations
Protection of users’ vital interests and platform safety where applicable
10. Sharing of Information
We may share limited information in the following cases.
With Other Users
Your profile information, photos, age, location, bio, interests, and other public profile details may be visible to other users depending on your settings.
With Service Providers
We may share information with trusted third-party providers that help us operate AiMore, including:
Apple and Google for sign-in and app-store services
Expo and platform providers for push notifications and app infrastructure
Analytics, diagnostics, and crash-reporting services, if enabled
Payment processors
Customer support tools
Security and fraud prevention tools
Push notification providers
Hosting providers